For travel agencies
Your clients' visas, cases and travel, in one workspace.
Manage every client file, every visa and immigration application and every document request in one place. Your clients follow their case and upload their documents in a secure portal.
€45 a month for the whole agency. Every agent and every client included.
Recent cases
Client management
Every client, family and company in one file.
Each person who travels, their passports and expiry dates, their history with you and the agent in charge.
- Individuals, families and companies with their employees
- Passport expiry alerts before they get in the way
- Tags, sources and internal notes clients never see
Santos family
Visa and immigration cases
Every application, stage by stage.
Ready-made workflows for visas, residence and work permits, or your own stages for each service.
- Case numbers, references, deadlines and a checklist
- Official stages recorded with their proof
- Approvals, refusals and the time each case took
Maria Santos
- New
- Documents
- Review
- Submitted
- Decision
Client document portal
Clients send their documents securely.
Ask for what you need in a few words. The client gets an email, signs in with a code and uploads.
- Accept, reject or ask for a new copy, with the reason
- Identity documents behind an extra check
- Stored in the EU, deleted after the time you choose
Schengen visitor visa
Services and online applications
Clients apply online, on your own page.
Publish your services with their questions, documents and fees. Applications arrive as numbered cases.
- Seven clear steps, with drafts saved as they go
- Families and groups apply together
- Questions that follow earlier answers
Documents
Payments to your own account
Clients pay you, on your own payment page.
Add your own payment links (Stripe, PayPal, Paystack, Razorpay, Mollie or any provider), or your bank details. Carreh never touches the money.
- A Pay button for each fee in the client portal
- Each payment confirmed by your team, with its reference
- Service and government fees kept apart
Visa service fee
Your brand, your emails
Your clients hear from your agency, not from us.
Your name, logo and contact details on every email, in the portal and on your application page. Replies come to you.
- Status updates sent automatically, if you like
- Templates with the client, case and missing documents filled in
- Carreh appears only as "Hosted by"
Your visa was approved
Open my portalHosted by Carreh for Business
Appointments, tasks and reminders
Nothing slips between two agents.
Biometrics, interviews and deadlines in one calendar, with reminders for clients and agents.
- Clients reminded the day before
- A daily email to each agent with what is late
- Tasks with an owner and a due date
Owner dashboard and analytics
See how the agency is doing, any period.
Applications, cases by stage, approvals, time to a decision and fees, for 7, 30 or 90 days or your own dates.
- Charts by week, stage and destination
- Fees confirmed and outstanding, by currency
- Each agent's results
Applications per week
Team and assignment
Who does what, and nothing without an owner.
Assign, share and escalate cases. Optionally, agents see only their own cases and never your finances.
- Each person's workload at a glance
- Work moved to a colleague in one step
- A team lead reviews sensitive stage changes
Carreh AI case assistant
Help with the reading and writing. Never the decision.
It summarises a case, lists what is missing using your own entry rules or Carreh's suggestions from official sources, and drafts messages for you to check.
- Points to the official source it relied on
- Drafts that an agent reviews before sending
- Never promises or predicts an approval
Also in every agency workspace
Bookings and itineraries
Paste a confirmation: flights, hotels and trains become the client's itinerary.
Fee records
Quoted, invoiced, paid or refunded, with your own invoice number, in every currency.
Your data, protected
Your clients' files are kept in the European Union and opened only by your agency.
How it works
- Create your agency workspaceChoose "Travel agency" when you sign up, then invite your agents and team leads.
- Publish your servicesOr add a client yourself: a person, a family or a company, with everyone who travels.
- Receive applicationsClients apply online and pay on your payment page; you assign a case officer. Or open a case yourself.
- Ask for documentsThe client gets an email, signs in to their portal and uploads them.
- Review and submitAccept each document or ask for a new copy. Move the case on, and tell the client in one tick.
- Record the outcomeApproved or refused, the case keeps its full history, and the documents are deleted when your retention time ends.
Agency pricing
One price for the whole agency, before VAT. Every agent and every client included. Cancel at any time.
Agency
€45 a month for your whole agency, or €450 a year.
Every agent and every client included, with no limit. Client management, visa and service cases, the client document portal, your services and online applications on your own page, tasks and deadlines, client messages, service fees with your own payment links, your own workflows and message templates, client bookings, the AI case assistant, automatic reminders, the owner dashboard and agency analytics.
Agency Enterprise
On quote, from €990 a month.
Everything in Agency, for agency groups with several offices or a signed order form. Contact us.
Questions
Who is responsible for my clients' data?
Your agency. We process it for you and store it in the European Union.
Do my clients pay through Carreh?
No. They pay you directly, on your own payment page or by bank transfer.
Can clients apply online?
Yes, on your own page, for the services you publish.
Can I limit what each agent sees?
Yes. Agents can see only the cases assigned to them.
Who sends the emails to my clients?
They go out in your agency's name, and replies come to you.
Can the AI promise a visa?
No. It summarises and drafts. Your agents decide.
How long are documents kept?
You choose, from 7 days to 10 years after a case closes.
Do I pay for each agent or client?
No. One price for the whole agency: €45 a month before VAT.
Bring your clients' work into one place.
Create your agency workspace and invite your agents today. Clients, cases and the portal open with your first payment.